FAQ
I am currently only shipping within the UK.
Orders over £70:
FREE standard delivery
£4.50 express delivery
Orders under £70:
£4.50 standard delivery
£9.50 express delivery
You should receive your item 2-3 days after you place your order with express delivery, or 5-7 days after you place your order with standard delivery.
You will be sent a tracking number when I have dispatched your pieces, so you know exactly when to expect them!
Yes! All our pieces come beautifully gift wrapped and there is the option to add a personal message to your order on the product page before you add it to cart. That way your special someone knows who their gift is from!
Most jewellers will be happy to tell you your ring size if you pop in and ask. Alternatively, if you want to find your ring size from the comfort of your own home, click here and we can figure it out together!
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Most of the rings can not be modified, so it's best to contact me if you don't see your size on the website and I might be able to make one especially for you.
✓ KEEP IT DRY - Try not to shower or wash your hands with your jewellery on. ✓ AVOID CHEMICALS - Apply makeup, perfume, hairspray or any type of lotion BEFORE putting on your jewellery. ✓ SEAL AND STORE - Store jewellery sealed in an air-tight plastic baggie to prevent tarnishing.
✓ POLISH - Use a silver polishing cloth to keep your jewellery looking shiny.
Please get in touch if there are any queries about your purchase, I lovingly make each piece by hand and I want you to be completely happy with your purchase.
Please contact me within 2 days if you wish to return your item with the reason for returning. Returned pieces should come in their original packaging and the customer will be responsible for return shipping costs. Alternatively, I am more than happy to do an exchange for another piece for the same price, and once again the customer is responsible for all return shipping costs.
Unfortunately I do not cover customs fees incurred by the country of the delivery address. Our customers are responsible for any import duties and taxes depending on their delivery address.
You can safely + securely pay via debit/credit card and paypal once items have been added to your cart and you checkout.
Yes I do wholesale my pieces, just contact me and we can go from there!